Effective Date: June 19, 2026 | Last Updated: June 19, 2026
The Listening Ferry LLC is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit thelisteningferry.com or use our services.
1. Information We Collect
Personal Information: Name, email, phone number, and details provided through our forms.
Payment Information: Processed securely. We do not store credit card numbers.
Usage Data: Pages visited, time on site, device and browser info collected automatically.
2. How We Use Your Information
To schedule and confirm appointments
To communicate about our services
To send appointment reminders and follow-ups
To improve our website and services
To comply with legal obligations
3. SMS Communications
SMS Consent: By providing your phone number, you agree to receive text messages from The Listening Ferry LLC regarding appointments, updates, and promotions. Message frequency varies. Message and data rates may apply.
To opt out: Reply STOP to any text message at any time.
For help: Reply HELP or visit our Contact page.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data only with service providers who help operate our business or legal authorities when required by law.
5. Data Retention
We retain your information only as long as necessary to provide services and comply with legal requirements. You may request deletion at any time.
6. Cookies
Our website may use cookies to enhance your experience. You can disable cookies in your browser settings.
7. Your Rights
Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
8. Security
We implement reasonable measures to protect your information. No method of internet transmission is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
Questions? Visit our Contact page.
The Listening Ferry is a confidential clarity listening service, not a crisis or mental health service. Any caller who reveals an intention of harming themselves or others, or any reports of abuse including child abuse, elder abuse, or domestic violence, will be reported to the appropriate law enforcement or emergency services.
© 2026 The Listening Ferry LLC. All rights reserved.